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Returns and exchanges

Brixtol Textiles is doing what we can to reduce returns, mainly due to its unnecessary environmental impact caused during transportation. Another aspect is the high costs for shipping and handling. All Brixtol Textiles garments have measurement charts, and we encourage our customers to use this as a tool when finding the right size.

Our Policy

If you’re not happy with your purchase or wish to make an exchange you can return your order to us within 14 days from the date of which you received your order. If you wish to exchange the garment for another size or colour this is applicable on the grounds that there is available stock and/or the cost is equal to your original order. If you return your order after the 14 days have passed we will deduct a penalty fee of from your refund.

Conditions of Return

Any purchased items are to be returned to us within a 14-day period from the day they were received. Items must be returned to us in the condition they were received and any indication of wear or usage such as exposure to outdoor elements, odour or any form of damage will void your eligibility for a refund and/or exchange. Returns are reviewed by our warehouse staff that report upon the quality of goods sent back to us.

In order for the goods to be eligible for refund, please make sure that:

  1. The order is returned within 14 days from when you received it
  2. The Brixtol Textiles hang tag/s and labelling are intact
  3. The return slip is included in the returned package.
  4. The return must include any inclusive or promotional goods received
  5. The order was processed on www.brixtoltextiles.com

We reserve the right to refuse returns that does not meet the above return conditions. For more information please contact us at help@brixtoltextiles.com.

How to Return

All orders handled by us will contain a shipping label and return slip. If you wish to return your garment, you will find all necessary information and instructions on the return slip. If you’ve lost or misplaced those documents, please contact help@brixtoltextiles.com.

  1. Place item/s in the package your order was delivered in
  2. Fill in the return slip received with your order
  3. Include the return slip in the package
  4. Make sure you seal the package securely
  5. Attach the included shipping label on the package

We will confirm your return/exchange as soon as our warehouse staff handles it. This might take 3-4 week days after we've received your return. 

Return Fees

We offer a flexible return/exchange process for our local and international wearers. All orders shipped from our warehouse in Sweden within the European Union include a shipping label and any incurred fees will be deducted from your refund total.

On orders placed from within the European Union we will deduct a return fee of from your refund. We will process the refund once goods have been received and inspected by our warehouse staff.

For orders placed from outside of the European Union, please find the return fee to be incurred in below list:

Netherlands
8,00 EUR
Country
Price
Åland Islands
€8,00 EUR
Albania
€8,00 EUR
Andorra
€8,00 EUR
Argentina
RETURN AT OWN COST
Armenia
€8,00 EUR
Australia
RETURN AT OWN COST
Austria
€8,00 EUR
Bahamas
RETURN AT OWN COST
Belarus
€8,00 EUR
Belgium
€8,00 EUR
Belize
RETURN AT OWN COST
Bermuda
RETURN AT OWN COST
Bosnia & Herzegovina
€8,00 EUR
Brazil
RETURN AT OWN COST
British Virgin Islands
RETURN AT OWN COST
Bulgaria
€8,00 EUR
Canada
€60,00 EUR
Caribbean Netherlands
RETURN AT OWN COST
Cayman Islands
RETURN AT OWN COST
China
RETURN AT OWN COST
Cook Islands
RETURN AT OWN COST
Costa Rica
RETURN AT OWN COST
Croatia
€8,00 EUR
Curaçao
RETURN AT OWN COST
Cyprus
€8,00 EUR
Czechia
€8,00 EUR
Denmark
€8,00 EUR
Dominica
RETURN AT OWN COST
Dominican Republic
RETURN AT OWN COST
Estonia
€8,00 EUR
Faroe Islands
€8,00 EUR
Fiji
RETURN AT OWN COST
Finland
€8,00 EUR
France
€8,00 EUR
French Polynesia
RETURN AT OWN COST
Georgia
€8,00 EUR
Germany
€8,00 EUR
Gibraltar
€8,00 EUR
Greece
€8,00 EUR
Greenland
€8,00 EUR
Guadeloupe
€8,00 EUR
Guernsey
€8,00 EUR
Haiti
RETURN AT OWN COST
Hong Kong SAR
RETURN AT OWN COST
Hungary
€8,00 EUR
Iceland
€20,00 EUR
India
RETURN AT OWN COST
Indonesia
RETURN AT OWN COST
Ireland
€8,00 EUR
Isle of Man
€8,00 EUR
Israel
RETURN AT OWN COST
Italy
€8,00 EUR
Jamaica
RETURN AT OWN COST
Japan
RETURN AT OWN COST
Jersey
€8,00 EUR
Kiribati
RETURN AT OWN COST
Kosovo
€8,00 EUR
Latvia
€8,00 EUR
Liechtenstein
€8,00 EUR
Lithuania
€8,00 EUR
Luxembourg
€8,00 EUR
Malta
€8,00 EUR
Martinique
RETURN AT OWN COST
Mayotte
€8,00 EUR
Mexico
€60,00 EUR
Moldova
€8,00 EUR
Monaco
€8,00 EUR
Montenegro
€8,00 EUR
Nauru
RETURN AT OWN COST
Netherlands
€8,00 EUR
New Caledonia
RETURN AT OWN COST
New Zealand
RETURN AT OWN COST
Niue
RETURN AT OWN COST
Norfolk Island
RETURN AT OWN COST
North Macedonia
€8,00 EUR
Panama
RETURN AT OWN COST
Papua New Guinea
RETURN AT OWN COST
Philippines
RETURN AT OWN COST
Pitcairn Islands
RETURN AT OWN COST
Poland
€8,00 EUR
Portugal
€8,00 EUR
Réunion
€8,00 EUR
Romania
€8,00 EUR
Russia
RETURN AT OWN COST
Samoa
RETURN AT OWN COST
San Marino
€8,00 EUR
Saudi Arabia
RETURN AT OWN COST
Serbia
€8,00 EUR
Singapore
RETURN AT OWN COST
Sint Maarten
RETURN AT OWN COST
Slovakia
€8,00 EUR
Slovenia
€8,00 EUR
Solomon Islands
RETURN AT OWN COST
South Korea
RETURN AT OWN COST
Spain
€8,00 EUR
St. Barthélemy
RETURN AT OWN COST
St. Lucia
RETURN AT OWN COST
St. Martin
RETURN AT OWN COST
St. Pierre & Miquelon
RETURN AT OWN COST
Svalbard & Jan Mayen
€8,00 EUR
Sweden
€8,00 EUR
Switzerland
€20,00 EUR
Taiwan
RETURN AT OWN COST
Thailand
RETURN AT OWN COST
Timor-Leste
RETURN AT OWN COST
Tokelau
RETURN AT OWN COST
Tonga
RETURN AT OWN COST
Türkiye
€8,00 EUR
Tuvalu
RETURN AT OWN COST
U.S. Outlying Islands
RETURN AT OWN COST
Ukraine
€8,00 EUR
United Arab Emirates
RETURN AT OWN COST
United Kingdom
€20,00 EUR
United States
€60,00 EUR
Vanuatu
RETURN AT OWN COST
Vatican City
€8,00 EUR
Wallis & Futuna
RETURN AT OWN COST