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Returns and exchanges

Brixtol Textiles is doing what we can to reduce returns, mainly due to its unnecessary environmental impact caused during transportation. Another aspect is the high costs for shipping and handling. All Brixtol Textiles garments have measurement charts, and we encourage our customers to use this as a tool when finding the right size.

Our Policy

If you’re not happy with your purchase or wish to make an exchange you can return your order to us within 14 days from the date of which you received your order. If you wish to exchange the garment for another size or colour this is applicable on the grounds that there is available stock and/or the cost is equal to your original order. If you return your order after the 14 days have passed we will deduct a penalty fee of from your refund.

Conditions of Return

Any purchased items are to be returned to us within a 14-day period from the day they were received. Items must be returned to us in the condition they were received and any indication of wear or usage such as exposure to outdoor elements, odour or any form of damage will void your eligibility for a refund and/or exchange. Returns are reviewed by our warehouse staff that report upon the quality of goods sent back to us.

In order for the goods to be eligible for refund, please make sure that:

  1. The order is returned within 14 days from when you received it
  2. The Brixtol Textiles hang tag/s and labelling are intact
  3. The return slip is included in the returned package.
  4. The return must include any inclusive or promotional goods received
  5. The order was processed on www.brixtoltextiles.com

We reserve the right to refuse returns that does not meet the above return conditions. For more information please contact us at help@brixtoltextiles.com.

How to Return

All orders handled by us will contain a shipping label and return slip. If you wish to return your garment, you will find all necessary information and instructions on the return slip. If you’ve lost or misplaced those documents, please contact help@brixtoltextiles.com.

  1. Place item/s in the package your order was delivered in
  2. Fill in the return slip received with your order
  3. Include the return slip in the package
  4. Make sure you seal the package securely
  5. Attach the included shipping label on the package

We will confirm your return/exchange as soon as our warehouse staff handles it. This might take 3-4 week days after we've received your return. 

Return Fees

We offer a flexible return/exchange process for our local and international wearers. All orders shipped from our warehouse in Sweden within the European Union include a shipping label and any incurred fees will be deducted from your refund total.

On orders placed from within the European Union we will deduct a return fee of from your refund. We will process the refund once goods have been received and inspected by our warehouse staff.

For orders placed from outside of the European Union, please find the return fee to be incurred in below list:

Nederland
8,00 EUR
Country
Price
Åland
€8,00 EUR
Albanië
€8,00 EUR
Andorra
€8,00 EUR
Argentinië
RETURN AT OWN COST
Armenië
€8,00 EUR
Australië
RETURN AT OWN COST
Bahama’s
RETURN AT OWN COST
Belarus
€8,00 EUR
België
€8,00 EUR
Belize
RETURN AT OWN COST
Bermuda
RETURN AT OWN COST
Bosnië en Herzegovina
€8,00 EUR
Brazilië
RETURN AT OWN COST
Britse Maagdeneilanden
RETURN AT OWN COST
Bulgarije
€8,00 EUR
Canada
€60,00 EUR
Caribisch Nederland
RETURN AT OWN COST
China
RETURN AT OWN COST
Cookeilanden
RETURN AT OWN COST
Costa Rica
RETURN AT OWN COST
Curaçao
RETURN AT OWN COST
Cyprus
€8,00 EUR
Denemarken
€8,00 EUR
Dominica
RETURN AT OWN COST
Dominicaanse Republiek
RETURN AT OWN COST
Duitsland
€8,00 EUR
Estland
€8,00 EUR
Faeröer
€8,00 EUR
Fiji
RETURN AT OWN COST
Filipijnen
RETURN AT OWN COST
Finland
€8,00 EUR
Frankrijk
€8,00 EUR
Frans-Polynesië
RETURN AT OWN COST
Georgië
€8,00 EUR
Gibraltar
€8,00 EUR
Griekenland
€8,00 EUR
Groenland
€8,00 EUR
Guadeloupe
€8,00 EUR
Guernsey
€8,00 EUR
Haïti
RETURN AT OWN COST
Hongarije
€8,00 EUR
Hongkong SAR van China
RETURN AT OWN COST
IJsland
€20,00 EUR
Ierland
€8,00 EUR
India
RETURN AT OWN COST
Indonesië
RETURN AT OWN COST
Isle of Man
€8,00 EUR
Israël
RETURN AT OWN COST
Italië
€8,00 EUR
Jamaica
RETURN AT OWN COST
Japan
RETURN AT OWN COST
Jersey
€8,00 EUR
Kaaimaneilanden
RETURN AT OWN COST
Kiribati
RETURN AT OWN COST
Kleine afgelegen eilanden van de Verenigde Staten
RETURN AT OWN COST
Kosovo
€8,00 EUR
Kroatië
€8,00 EUR
Letland
€8,00 EUR
Liechtenstein
€8,00 EUR
Litouwen
€8,00 EUR
Luxemburg
€8,00 EUR
Malta
€8,00 EUR
Martinique
RETURN AT OWN COST
Mayotte
€8,00 EUR
Mexico
€60,00 EUR
Moldavië
€8,00 EUR
Monaco
€8,00 EUR
Montenegro
€8,00 EUR
Nauru
RETURN AT OWN COST
Nederland
€8,00 EUR
Nieuw-Caledonië
RETURN AT OWN COST
Nieuw-Zeeland
RETURN AT OWN COST
Niue
RETURN AT OWN COST
Noord-Macedonië
€8,00 EUR
Norfolk
RETURN AT OWN COST
Oekraïne
€8,00 EUR
Oost-Timor
RETURN AT OWN COST
Oostenrijk
€8,00 EUR
Panama
RETURN AT OWN COST
Papoea-Nieuw-Guinea
RETURN AT OWN COST
Pitcairneilanden
RETURN AT OWN COST
Polen
€8,00 EUR
Portugal
€8,00 EUR
Réunion
€8,00 EUR
Roemenië
€8,00 EUR
Rusland
RETURN AT OWN COST
Saint Lucia
RETURN AT OWN COST
Saint-Barthélemy
RETURN AT OWN COST
Saint-Martin
RETURN AT OWN COST
Saint-Pierre en Miquelon
RETURN AT OWN COST
Salomonseilanden
RETURN AT OWN COST
Samoa
RETURN AT OWN COST
San Marino
€8,00 EUR
Saoedi-Arabië
RETURN AT OWN COST
Servië
€8,00 EUR
Singapore
RETURN AT OWN COST
Sint-Maarten
RETURN AT OWN COST
Slovenië
€8,00 EUR
Slowakije
€8,00 EUR
Spanje
€8,00 EUR
Spitsbergen en Jan Mayen
€8,00 EUR
Taiwan
RETURN AT OWN COST
Thailand
RETURN AT OWN COST
Tokelau
RETURN AT OWN COST
Tonga
RETURN AT OWN COST
Tsjechië
€8,00 EUR
Turkije
€8,00 EUR
Tuvalu
RETURN AT OWN COST
Vanuatu
RETURN AT OWN COST
Vaticaanstad
€8,00 EUR
Verenigd Koninkrijk
€20,00 EUR
Verenigde Arabische Emiraten
RETURN AT OWN COST
Verenigde Staten
€60,00 EUR
Wallis en Futuna
RETURN AT OWN COST
Zuid-Korea
RETURN AT OWN COST
Zweden
€8,00 EUR
Zwitserland
€20,00 EUR